I am writing this review to express my absolute satisfaction and deepest gratitude for two outstanding members of the Loan Factory team: Ann and Lucy. They provided exceptional support throughout my entire home loan application process, and my experience truly exceeded all expectations.
Ann is a true professional. She demonstrated exceptional knowledge and clarity in explaining the complex loan terms and options. Ann's expertise gave me complete confidence, and she played a key role in making sound financial decisions.
Lucy is incredibly dedicated, attentive, and organized. She ensured that all paperwork was handled accurately and efficiently. Lucy kept me informed and updated on the status of my application promptly, consistently going the extra mile to provide reassurance and timely answers to all my questions.
The Result: Thanks to the flawless collaboration and hard work of both Ann and Lucy, my loan was approved quickly and smoothly. They made the daunting process of securing a home loan feel manageable and stress-free, allowing me to close on my dream home on time.
I highly recommend anyone seeking a home loan to work with Ann and Lucy at Loan Factory. They are the most reliable and efficient team you can find!
FTB Vietnam on Oct 30, 2025, 8:06 PM
