Dean Le, Loan officer has been very helpful in making my home refinance process simple and easier.

MJ on Dec 29, 2025, 3:56 PM

한경금 on Dec 29, 2025, 11:57 AM

I started a DSCR loan with another company. The night before closing when I asked for the ALTA, it came back well short of what had been discussed for TWO Months. No explanation, no calls, nothing. Just a this is all we can do. My title company recommended Chad at the Loan Factory. They were able to get my entire package done with my original terms within 45 days. Much better service! Very happy and will use them again.

Joe Walters on Dec 29, 2025, 7:37 AM

Stephanie Hicks at Loan Factory was absolutely fantastic to work with. She is extremely knowledgeable, responsive, and took the time to clearly explain every step of the mortgage process. Her communication was consistent and timely, which made the entire experience informative and straightforward. Stephanie truly goes above and beyond for her clients, and I always felt confident knowing she was handling my loan. I highly recommend Stephanie and Loan Factory to anyone looking for a reliable, professional, and supportive loan officer.”

Brittany Troost on Dec 28, 2025, 5:15 AM