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Ferquently Asked Questions
Don't hesitate to call us if you need any additional help

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    General inquiries:
    We are available by phone or email: (408) 877-8000
    info@loanfactory.com

    Office hours:
    Monday - Friday: 9AM - 6PM
    Saturday: By Appointment

    Complaints:
    Thuan Nguyen
    thuan@loanfactory.com

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    CONTACT US

    • Thuan Nguyen
      NMLS # 320775

    • 800-567-8869

    • customer@loanfactory.com

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    Locations

    • AZ-Yuma: (480) 666-6000
      1840 South 4th Avenue, Yuma, AZ 85364
      Licensed in AZ


    • CA-San Jose: (408) 877-8000
      2195 Tully Road, San Jose, CA 95122
      Licensed in AK, AL, AR, AZ, CA, CO, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY


    • CA-Westminster: (714) 444-9999
      9523 Bolsa Avenue, Westminster, CA 92683
      Licensed in CA, MS, NE, NV, SC, TX, WA, WI, WY


    • FL-Orlando: (407) 500-6000
      301 North Fern Creek Avenue, D, Orlando, FL 32803
      Licensed in FL, SC


    • GA-Duluth: (678) 888-5000
      2131 Pleasant Hill Road, Suite 137, Duluth, GA 30096
      Licensed in AL, GA


    • HI-Honolulu: (808) 400-5000
      1311 Kapiolani Boulevard, Suite 210, Honolulu, HI 96814
      Licensed in HI


    • MO-Gladstone: (816) 888-7000
      5600 Northeast Antioch Road, Ste 105, Gladstone, Kansas City, MO 64119
      Licensed in AR, CA, KS, MO, TX


    • NC-Charlotte: 1213 West Morehead Street, Ste 500, Unit #3, Charlotte, NC 28208
      Licensed in SC


    • NJ-Medford: (609) 284-4440
      180 Tuckerton Road, Medford, NJ 08055
      Licensed in NJ, PA


    • NV-Henderson: 10120 South Eastern Avenue, Suite 238, Henderson, NV 89052
      Licensed in NV


    • TX-Houston: (832) 990-9999
      10008 Bellaire Boulevard, Ste 203, Houston, TX 77072
      Licensed in NE, TX


    • WA-Federal Way: (253) 325-6166
      33434 8th Avenue South, Ste 203, Federal Way, WA 98003
      Licensed in WA


    View more »

    About us

    • Company NMLS#: 320841. Go here for the Loan Factory, Inc. NMLS consumer access page

    • For licensing information, go to: https://www.nmlsconsumeraccess.org

    • CA DRE #: 01771313

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